Refunds and Exchange Policy

We do not provide refunds or exchanges of products unless the product is defective. Please contact us within one week upon receiving the item and provide photos of the defects. We will gladly replace the damaged item, with a new product as per the original order.

If there is no stock available, we will issue a credit voucher which you can use in your next purchase or we will provide a full refund. 
To receive a refund, please share your full particulars with us. 

We understand that sometimes you can change your mind. We can refund or exchange the item for something else. However the item needs to returned in their original condition to IRREGULAR LINES either
a) at your own cost with your own preferred courier company or
b) using IRREGULAR LINES courier company at the cost of $30

For furniture and bulky items, you will be requested to sign the delivery form. Please check your items before accepting and ensure they are in good condition (no visible damages, tears or breakage​.


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